MMM132 Lecture Notes - Lecture 8: Organizational Behavior, Group Dynamics, Job Satisfaction
12 Jun 2018
School
Department
Course
Professor
MMM132 Management
Kieu Trang Nguyen
Study notes
TOPIC 8 -Foundations of Individual Behaviour
1.Identify the focus and goals of organisational behaviour
*FOCUS OF ORGANISATIONAL BEHAVIOUR
1. Individual behaviour
2. Group behaviour
3. Organisational structure, culture and human resource policies and practices
*GOALS OF ORGANISATIONAL BEHAVIOUR
Employee productivity
1. Absenteeism
2. Turnover
3. Organisational citizenship behaviour
4. Job satisfaction
5. Managing workplace misbehaviour
2.Explain the role that attitudes play in job performance
*ATTITUDES AND JOB PERFORMANCE
• The cognitive component of an attitude is made up of the beliefs, opinions,
knowledge and information held by a person.
• The affective component is the emotional or feeling part of an attitude. Cognition
and affect can lead to behavioural outcomes.
• The behavioural component of an attitude refers to an intention to behave in a
certain way towards someone or something.
3.Describe different personality theories
*PERSONALITY THEORIES
Personality: A unique combination of emotional, thought and behavioural patterns that affect
how a person reacts to situations and interacts with others.
*THE MYERS-BRIGGS TYPE INDICATOR
Myers-Briggs Type Indicator (MBTI): A personality assessment that uses four dimensions
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Document Summary
1. identify the focus and goals of organisational behaviour. Organisational structure, culture and human resource policies and practices. 2. explain the role that attitudes play in job performance. *attitudes and job performance knowledge and information held by a person: the cognitive component of an attitude is made up of the beliefs, opinions, the affective component is the emotional or feeling part of an attitude. Cognition: the behavioural component of an attitude refers to an intention to behave in a and affect can lead to behavioural outcomes. certain way towards someone or something. Personality: a unique combination of emotional, thought and behavioural patterns that affect how a person reacts to situations and interacts with others. Myers-briggs type indicator (mbti): a personality assessment that uses four dimensions of personality to identify different personality types. It measures people"s tendencies, or ways they prefer to behave, on four personality dimensions: extraversion versus introversion (ei, sensing versus intuition (sn, thinking versus feeling (tf, judging versus perceiving (jp)
