SPE-310 Chapter 8: SPE 310 Chapter 8 Notes
17 Nov 2016
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Document Summary
Chapter 8 communication climate: the foundation of personal. After studying this chapter you should be able to ! Distinguish communication that con rms or discon rms in a personal relationship ! Apply chapter guidelines to enhance your ability to maintain con rming climates in relationships ! Communication climate - the overall feeling or emotional mood between people that is shaped by verbal and nonverbal interaction between people! Understanding communicating climates will give you insight into why you feel relaxed and comfortable in some of your relationships and uneasy or defensive in others! Learning how communication shapes communication climates will empower you to create and sustain the climates that you want in your relationships! The impact of verbal and nonverbal interaction on building and sustaining communication climates in interpersonal relationships! When we are involved in satisfying relationships, we feel more positive about our lives and ourselves ! Communication climate is strongly related to job satisfaction and to low turnover among employees!
