MGMT 2100 Chapter Notes - Chapter 1: Hand-Waving, Human Resources, Chief Operating Officer
5 May 2015
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Chapter 1 the exceptional manager: what you do, how you do it. 1. 1 management: what is it, what its benefits are. Management is the art of getting things done through people to achieve organizational goals effectively and efficiently by integrating the work of people through planning, organizing, leading, and controlling the organization"s resources. Rewards of studying management: by studying management a person will understand how to: deal with organizations from the outside, relate with your superiors, manage yourself in the workplace. Rewards of practicing management: experience a sense of accomplishment, stretch your abilities, learn new ones, build a catalogue of successful products and services, start your own business, earn financial rewards. 1. 2 seven challenges to being an exceptional manager. Competitive advantage is the ability of an organization to produce goods or services more effectively than competitors do. An organization can maintain its competitive advantage by: being responsive to customers: consumer is king is the golden rule for any organization.
