MGMT 2100 Chapter Notes - Chapter 11: Learned Helplessness, Attribution Bias, Leon Festinger

• School: University of Iowa
• Department: Management
• Course: MGMT 2100
• Professor: All

Document Summary

Personality consists of the stable psychological traits and behavioral attributes that give a person his or her identity. A person with an internal locus of control believes that he is in control of his destiny. A person with an external locus of control believes that external forces control his destiny. Research shows internals exhibit less anxiety, greater work motivation, and stronger expectations that effort leads to performance. What this means for managers is: expect different degrees of structure and compliance for each type i. e. , employees with internal locus of control will probably do better in a job requiring high initiative and lower compliance. High expectations of self-efficacy have been linked with many positives. Low self-efficacy is associated with learned helplessness, the lack of faith in one"s ability to control one"s environment. What this means for managers is: assign jobs accordingly: complex, autonomous jobs requiring decision making enhance people"s perception of their self- efficacy.