SOCI 1001 Chapter Notes - Chapter 8.4 & 8.5: Western Electric, Hawthorne Effect, Deskilling
Document Summary
Increasing specialization in the division of labor: division of labor: how work is divided up within a society. Industrial revolution: the rise of large-scale production of goods and products for mass markets. The labor process: labor process: describe how jobs are organized and controlled by managers from above. Attempts to open up the workplace by examining how workers do their jobs. Why are some workplaces more productive than others: hawthorne studies. Any change interpreted by workers as management"s attempts to improve conditions, especially those that provide mental stimulation, improve workers productivity. Workers moved to separate spaces as a group develop bonds that increase their productivity: scientific management. System of production in which every task a worker must perform is completely scripted for him or her. Jobs are made ever more simple and workers become interchangeable. Management blocks workers from having upper hand because they know how to do something.
