HSA 4180 Chapter 11: What Causes and Creates Culture in health care organizations
10 Nov 2016
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It might be different than what the managers want it to be: many external and internal forces and factors influence the cultural values, norms, and beliefs of an hco. The forces and factors that appear in the following list with examples that are relevant for. Mission to improve the health status of all people in the local community. Highly centralized structure in which most decisions are made by the president. Recognition at an employee banquet for excellent patient care, suspension from work for one day without pay after continual tardiness. Online tutorials on how to save energy and recycle waste on the job. Bland, cold, sterile building that does not inspire interpersonal warmth. The senior vp believes that too much competitive drive might cause employees to behave unethically. Longtime employee telling new employees during lunch what she believes really matters in the hco. Diplomas and continuing education certificates displayed in the clinic.
