HSA 4180 Chapter Notes - Chapter 9: Chief Executive Officer, Telehealth, Partners Healthcare

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Board of directors hired a chief executive officer (ceo) to lead the organization: the board looked for someone with the leadership traits, skills, and behaviors. Ceo led thousa(cid:374)ds of e(cid:373)ployees to a(cid:272)hie(cid:448)e the orga(cid:374)izatio(cid:374)"s (cid:448)isio(cid:374) a(cid:374)d (cid:373)issio(cid:374: he was not the only manager who led the people. Other leaders who also used leadership traits, skills, and behaviors to lead employees included: executive vice president, chief information officer, managers in middle and lower levels of the organization who led their own departments and workers. Managers led in all levels of the organization: they influenced people to accomplish work, tasks, projects, goals, mission, and vision, for example: The implementation of one goal required staff to use telehealth technology to monitor discharged hospital patients at home. This would help patients stay healthy and not have to be readmitted to the hospital. Some nurses resisted the high-tech approach because they favored their high-touch approach to patient care.

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