HSA 4180 Chapter 8: Training and Developing Staff and New Staff Orientation
17 Oct 2016
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Document Summary
Defined as enabling employees to acquire new knowledge, skills, attitudes, and behaviors for current and future jobs. Employees will need training to continually perform their jobs well. Employees need training and development to: motivate them, help them feel competent, enable them to succeed in their jobs, give them opportunities to grow. Training also enables hcos and their workers to adapt to changes in the external environment: hco will fall behind if they do not train their workers. Managers in hcos should strive to avoid skimping on training even when faced with financial difficulties. Orientation of new staff should focus on both the technical aspects of work (how to do the job well) and the social aspect of work (how to fit in and get along with coworkers) How the manager orients new staff varies among hcos: may start online after workers have accepted a jobs but before they beginning their first day of work.
