MGMT 1 Chapter Notes - Chapter 10: Organizational Culture, Absenteeism, Expectancy Theory
Document Summary
Engagement : describe employees" level of motivation, passion, commitment. Intrinsic reward : personal satisfaction you feel when you perform well & complete goals. Belief that your work makes significant contribution to organization. Extrinsic reward : given to you by someone else as recognition for good work. Goal: increase worker productivity to benefit both firm & worker. Solution: scientifically study the most efficient ways to do things, determine (cid:392)best way(cid:393), & teach people those methods scientific management. Time-motion studies : studies of tasks performed in a job & time needed for each. Frank and lillian gilbreth: principle of motion economy : showing how every job could be broken into series of elementary motions called therblig. Scientific management viewed people largely as machines that needed to be properly programmed. Little concern do psych or human aspects of work. Test degree of lighting associated with optimum productivity. The lighting did not matter for productivity went up each time.
