COMM 107 Chapter 8: Chapter 8 - Interviews.pdf
23 Feb 2014
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Interview - purposeful conversation between two or more persons that follows a question and answer format. Develops an interview agenda - outlines the procedures that will be followed and includes the format for the interview. Is good at interpreting verbal and nonverbal cues. Should be a good listener and not talk too much. Direct: explicit and require specific replies (e. g. , where did you last work?) Open: less direct and only specify the topic (e. g. , what is your educational background) Closed: provide alternatives, narrowing the possibilities for response (e. g. , would you like to work for this company) Yes-response: encourages a yes response from the interviewer. Mirror questions: follow up on the original questions. Probing: used to elicit a more detailed response (e. g. , why do you feel that way?)
