RWS 290 Chapter Notes - Chapter 5: Project Manager, Groupthink
Document Summary
Groupthink - creativity and discussion become stifled in favor of a single, group perspective. Team fails to fully consider the merits and drawbacks of competing solutions. Constructiec conflict - healthy, respectful debate of ideas and competing solutions to a problem. Essential for anticipating problems and working through the pros and cons of different approaches to find the best possible solution. When two or more people who share the same goal nonetheless hold different ideas abut how to accomplish that goal. Present evidence and reasons in support for their ideas. Paraphrase the viewpoint of those you disagree with and ask them to confirm. Carefully consider the merits and drawbacks of all opinions presented. Work toad a solution by building and improving on all ideas presented. Conflict can become destructive when team members refuse to reconsider their positions, mock others, treat questions about their ideas as personal attacks, or use emotional appeals rather than evidence.