BUSBIS 1630 Chapter Notes - Chapter 8: Project Plan, Pareto Chart, Quality Management

• School: Pitt
• Department: Business Information Systems
• Course: BUSBIS 1630
• Professor: G. Janchenko

Document Summary

Section 1 the importance of project quality management: quality is a real problem with it projects. Planning quality management: identifying which quality requirements and standards are relevant to the project and how to satisfy them: outputs: quality management plan, a process improvement plan, quality metrics, Important to incorporate quality standards into project design quality checklists, and project documents updates: metric: a standard of measurement, 2. Controlling quality: monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality: associated with the technical tools and techniques of quality management (ex: Pareto charts, quality control charts, and statistical sampling: outputs: quality control measurements, validated changes, validated deliverables, work performance information, change request, project management plan updates, project documents updates, and organizational process asset updates. Section 3 planning quality management: first step to ensuring project quality management is planning. Project management: understanding which variables affect outcome is important for quality planning.