ISDS 2001 Chapter : Chapter 1 Book
Document Summary
Opportunities for outsourcing with information technology support. Desire for quality, diversity of products, and speed of delivery. More innovations, new products, and new services. Workforce more diversified, older, and composed of more women. Prime concerns of homeland security and terrorist attacks. Necessity of sarbanes-oxley act and other reporting-related legislation. Improve partnership relationships: encourage innovation and creativity. Definitions of bi: business intelligence (bi) is an umbrella term that combines architectures, tools, databases, analytical tools, applications, and methodologies. A brief history of bi: the term bi was coined by the gartner group in the mid-1990s. It has its roots in the management information systems (mis) reporting systems of the 1970s: reporting systems were static and two dimensional and had no analytical capabilities. It embraces processes such as planning and forecasting as core tenets of a business strategy: bpm provides a top-down enforcement of corporate-wide strategy, usually combined with the balanced scorecard methodology and dashboards. What is the lifetime profitability of my customer.