CMST 2010 Chapter : Chapter 1
Document Summary
2 parts to successful communication: effectiveness helps achieve what you want to accomplish, appropriateness strategies you use that are socially acceptable (etiquette and cultural difference, you can be effective without being appropriate and vice versa. 3 ideas about what communication competence is: no single or ideal effective way to communicate, competence is situational, what works one day might not work another day, competence can be learned. Men and women have different styles of communication: gender gap is quite small in reality, men and women are very similar as far as communication skills go, biological and cultural influences. Being a good communicator is common sense: there are better and worse ways to accomplish things. Communication solves all problems: sometimes not communicating is the best solution. Developmental perspective: definition: when predictions about interpersonal communication outcomes are based primarily on cultural and sociological data vs. when predictions are based on psychological data. If you use psychological data it"s interpersonal communication.
