MGT-2010 Chapter Notes - Chapter 2: Natural Capital, Employee Retention, Corporate Social Responsibility

• School: Clemson University
• Department: Management
• Course: MGT-2010
• Professor: Robbins

Document Summary

Triple bottom line: representing people, planet, and profit (the 3p"s) measures the organization"s social, environmental, and financial performance. Social audit: a systematic assessment of a company"s performance in implementing socially responsible programs, often based on predefined goals. Understanding the environment in which a manager operates-the community of stakeholders inside and outside the organization. The ethical and social responsibilities of being a manager. Ethical dilemma: a situation in which you have to decide whether to pursue a course of action that may benefit you or your organization but that is unethical or even illegal. Ethics: the standard of right and wrong that influence behavior. Ethical behavior: behavior that is accepted as right as opposed to wrong according to those standards. Value system: the pattern of values within an organization. Values: relatively permanent and deeply held underlying beliefs and attitudes that help determine a person"s behavior.