SMG OM 323 Chapter Notes - Chapter Ch. 14: Customer Satisfaction, Organizational Learning, Overproduction
25 Mar 2017
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Document Summary
Workload leveling: kaizen continuous improvement of the system, jidoka quality at the source (autonomation). Jit/lean philosophy is to pursue a system that functions well with minimal levels of inventories, minima waste, minimal space, and minimal transactions. May not be prone to disruptions and is flexible in terms of the product variety and range of volume that it can handle. Supporting goals: eliminate disruptions, make the system flexible, eliminate waste, especially excess inventory. Disruptions have a negative influence on the system by upsetting the smooth flow of products through the system, and they should be eliminated. A flexible system is one that is robust enough to handle a mix of products, often on a daily basis, and to handle changes in the level of output while still maintaining balance and throughout the speed. Waste represents unproductive resources; eliminating waste can free up resources and enhance production. Inventory is an idle resource, taking up space and adding cost to the system.
