HRM 3490 Chapter Notes - Chapter 3: Motivation, Work Motivation, Job Satisfaction
Document Summary
Production of desired behaviour and undesirable consequences. Module 2: attitudes and behaviours associated with reward outcomes. Membership behaviour: occurs when employees decide to join and remain with a firm. Task behaviour: occurs when employees perform the tasks that have been assigned to them. Organizational citizenship behaviour: occurs when employees voluntarily undertake special behaviours beneficial to the organization. Job satisfaction: the attitude one holds toward one"s job and workplace. Work motivation: the attitude one holds toward good job performance. Organizational identification: a sense of shared goals and belongingness, and the desire to remain a member of the organization. Violation of the psychological contract: psychological contract expectations about the rewards from a job and the contributions necessary to perform the job. Perceived inequity: equity theory: employees" base perceptions of equity (fairness) on a comparison of their contributions/rewards ratio to the ratios of others perceived as being similar.