ADMS 2511 Chapter Notes - Chapter 13: Human Resources, Cybercrime, Phishing

• School: York University
• Department: Administrative Studies
• Course: ADMS 2511
• Professor: Ingrid Splettstoesser

Document Summary

Chapter 13: customer churn loss of business from increased customers" turnover and decreases in customer trust. Unintentional threats are performed without malicious intent that nevertheless represents a serious threat to information security. Human errors: the higher the level of employee, the greater the threat as they have greater access, employees in two areas of the organization pose especially significant threats to information security, human resources, information systems. Deliberate threat to information system: espionage or trespass, when an unauthorized individual attempts to gain illegal access to organizational information, competitive intelligence consists of legal information gathering techniques, industrial espionage crosses the legal boundary. Cyberterrorism and cyberwarfare: malicious acts in which attackers use a target"s computer systems, these actions range from gathering data to attacking critical infrastructure. What organizations are doing to protect information resources: organizations spend a great deal of time and money protecting their information resources.