ADMS 2400 Chapter 13: ADMS 2400 Chapter 13 Notes
2 May 2018
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ADMS 2400 Chapter 13 Notes – Summary
Introduction
• Almost every organization must adjust to a multicultural environment, demographic
changes, immigration, and outsourcing.
• Technology is changing jobs and organizations.
• It is not hard to imagine the very idea of an office becoming an antiquated concept in
the near future.
• The Canadian housing and financial sectors have experienced extraordinary economic
shocks in recent years, although not to the extent that they have in the United States.
• The fiaial tuulee that ega i 2008 has eoded the aeage eploee’s
retirement account considerably.
• Forcing many employees to postpone their anticipated retirement date and, in some
cases, making it harder for younger people to find jobs.
• Meanwhile, spending has dropped, and many Canadian retailers are still suffering the
consequences today.
• Competition has changed.
• Competitors are as likely to come from across the ocean as from across town.
• Successful organizations will be fast on their feet, capable of developing new products
rapidly and getting them to market quickly.
• In other words, they will be flexible and will require an equally flexible and responsive
workforce.
• “oial teds do’t eai stati eithe.
• Consumers who are otherwise strangers now meet and share product information in
chat rooms and blogs.
• Companies must continually adjust product and marketing strategies to be sensitive to
changing social trends.
• For example, consumers, employees, and organizational leaders are increasingly
sensitive to environmental concerns.
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