BU354 Chapter Notes - Chapter 11: Employee Retention, Learning Organization, Total Rewards
Document Summary
Culture effects motivation and job satisfaction of employees. To maintain good relationships, communication is essential. Engagements, commitment and performance don"t happen unless employees view their work as meaningful. 7 factors important in building employee commitment: trust in senior leadership, chance to use skills on the job, job security, competitiveness of rewards, quality of organizations products/services, absence of work-related stress, honesty and integrity of employer"s business conduct. Employee relation: complex blend of organizational culture, hr practices and individual perceptions. 4 major reasons why employee relations practices are important: improve productivity; employee productivity affected by ability and attitude. 5 components of effective employee relations: communication, counselling, discipline, rights, involvement. Information about organization, environment, operations and people are essential to management and employees: helps management make decisions. Insufficient information may cause distress and dissatisfaction among employees: essential component of learning organization, need for information is met through an organizations communication system.
