BU354 Chapter Notes - Chapter 3: Nominal Group Technique, Enhanced Service, Headcount
Document Summary
In order to be successful in the long run and fulfill your goals (strategy), must plan for a series of short run events. In large organizations, even 1% increase or decrease in the workforce significantly changes labour costs. The five levels of planning activities: level 1, no formal planning, ex. If firm is projecting shortage: outsource or overtime. If surplus: job share or downsize: step 5: establish program evaluation, qualitative or quantitative measurement depending if there is tangible link between investments in hr programs and organizational sustainability. Forecasting techniques for estimating human resource demand: expert forecasts. Informal and instant decisions by the manager: nominal group technique (ngt): a focused group discussion where members meet face-to-face, write down their ideas, and share them. Indexation: method of estimating future employment needs by matching employment growth with a selected index: ex. Ratio of production employees to sales: ex. For each million dollar increase in sales, production requires.
