BU288 Chapter Notes - Chapter 16: Transformational Leadership, Radical Change, Behavioural Sciences
Document Summary
Organizational behaviour - chapter 16 organizational change, development and innovation. It is the way which changes are implemented and managed that is crucial to both customers and members. All organizations face 2 basic sources of pressure to change external and internal sources. Orgs work hard to stabilize their inputs and outputs (manufacturing firm use variety of suppliers to avoid a shortage of raw materials and attempt to turn out quality products to ensure demand) Limits to on the extent to which such control over the environment can occur enviro changes must be matched by organizational changes if the org is to remain effective. Recent example of the impact of the external environment stimulating org change is the increased competitiveness of business. Brought on by part by global economy, deregulation and advanced technology, businesses have had to become leaner and meaner. Change can be provoked by forces in the internal environment of the organization.
