BU231 Chapter Notes -Browse Wrap, Consumer Protection, Personal Information Protection And Electronic Documents Act
Document Summary
E-commerce: the delivery of information, products, services, and payments by telephone, compuer or other automated media; largest % of transaction are from business to business. E-retailing: supply of gods or intangible goods, supply of electronic goods or supply of services. Capacity issues: consumer might not have the capacity to contract (child placing an order online) Proof- evidentiary issues; when consumer wants to prove something, there is barely any paper- trail of evidence of the initial offer. International jurisdiction issues: different rules/terms applied in different jurisdictions; if terms of contract state which jurisdiction the laws should abide, it is enforceable. E-commerce act: laws of contract apply but prior to legislation difficult adapting basic rules. Consumer protection act includes: mandatory disclosure of terms, cancellation rights, cooling-off periods, printable customer copies. *consumer protection laws may apply to transactions completed outside their specific jurisdiction.
