Management and Organizational Studies 1021A/B Chapter Notes - Chapter 6: Performance Appraisal, Problem Solving, Performance Improvement

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Bob Larose

Document Summary

Contribute to the org"s goals by enabling hrm to support org"s marketing activities. Types of rating errors: similar to me= giving a higher evaluation to ppl who seem similar to oneself. May result in discrimination if similarity is based on race, sex etc: contrast= comparing employee"s performance to co-workers rather than to objective standard, errors in distribution. Leniency error= assigning inaccurately high ratings to all employees. Strictness error= giving low ratings to all employees, holding them to unreasonably high standards. Central tendency= incorrectly rating all employees at or near the middle of a rating scale. Make it difficult to distinguish among employees rated by the same person decisions about promotions/job assignments etc. are more difficult. Halo error= rater reacts to one positive performance aspect by rating the employee positively in all areas of performance. Horns error=rater reacts to one negative aspect by rating an employee low in other aspects. Ppl sometimes also distort evaluation on purpose for personal goals.