Management and Organizational Studies 1021A/B Chapter Notes - Chapter 5: Employee Engagement, Relate, Work Unit

• School: Western University
• Department: Management and Organizational Studies
• Course: Management and Organizational Studies 1021A/B
• Professor: Ian Dunn

Document Summary

Orientation: formal process of familiarizing new employees with the organization, their jobs, and their work unit and embedding organizational values, beliefs, and accepted behaviours. Training: the acquisition of skills, behaviours, and abilities to perform current work. Development: the acquisition of skills, behaviours, and abilities to perform future work or to solve an organizational problem. Primary goal of otd: contribute to the organization"s overall goals. Approach otd needs in a systematic way to emphasize the clear linkage to the organizations" strategic decision. Important for employees to hone their ksas (knowledge, skills, and abilities) to cope with new processes and systems. All employees need some type of t&d on an ongoing basis to maintain effective performance or to adjust to new ways of work. Learning is the ultimate goal of t&d. Higher emphasis on providing frequent t&d to employees. Training has a direct financial return and improves employee engagement, which reduces turnover. Systems approach to training: needs assessment. (identify objectives & criteria)