MGHB02H3 Chapter Notes - Chapter 14: Job Design, Decision-Making, Layoff
Document Summary
Organizational structure: divides its labour into specific tasks and achieves coordination among these tasks. Vertical division of labour: autonomy and control. Managers have less authority over fewer matters. Flat hierarchy push authority lower and people to make decisions: communication. Reduce need for supervision and allow self-managed. Separate units, functions, or departments to differ in terms of goals, time spans, and interpersonal styles. Related skills and responsibilities are assigned to the same department. Basis of a particular product, product line, or service. Profit centres, independent control over cost and revenues. Functional department and reporting to a product or project manager. Geographic departmentation: deliver an organization"s product or services in a specific geographic territory. Customer departmentation: deliver product or service to specific customer groups. Hybrid departmentation: mixture of functional, product, geographic, customer departmentation. Basic methods of coordinating divided labour: coordination: facilitating timing, communication, and feedback among work tasks, direct supervision, standardization of work processes, standardization of output, standardization of skills, mutual adjustment.
