MGM102H5 Chapter Notes - Chapter 13: Jargon, Impression Management, Job Performance
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Organizational culture: the values and assumptions shared within an organization. It defines what"s important and unimportant in the company and, consequently, directs everyone in the organization towards the (cid:498)right way(cid:499) of doing things. Espoused values: the values that organizations want other to believe guide their decisions and actions: espoused values are usually socially desirable, so they present a positive public image their decisions and behaviour. Organizations differ in their cultural content, that is, the relative ordering of shared values. Dominant culture: the values and assumptions share most consistently and widely: usually supported by senior management. Organizations are composed of subcultures located throughout their various divisions, geographic regions, and occupational groups. An organization"s culture needs to be deciphered through a detailed investigation of artifacts, the observable symbols and signs of an organization"s culture (cid:523)e. g. , the way visitors are greeted, the organization"s physical layout, and how employees are.
