MGM101H5 Chapter Notes - Chapter 3: Standard Operating Procedure, Scientific Management, Management Information System
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MGM101H5 Full Course Notes
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Scientific management theory: began after the industrial revolution when many managers only had technological knowledge of machines and weren"t prepared for human problems in groups. Job specialization and division of labor: study on different manufacturing system done by. Job specialization consists of one person performing all parts of creating a product, the latter consists of an assembly line type process where multiple people complete a product in steps with specialized jobs. This proved to be much more efficient and managers were able to focus on organization, control and division of labor. Frederick w. taylor (father of management): defining techniques in scientific management. Scientific management is the study of relationship between people and tasks for redesigning the work process to be the most efficient. Developed four principles that were popular in 1910. Study the way workers perform, gather job knowledge, and experiment with they way tasks are done. Write rules and operating procedures of new methods.
