ADM 2336 Chapter Notes - Chapter 3: Perceived Organizational Support, Goldbricking, Organizational Commitment

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Magda Donia

Document Summary

Organizational commitment: the desire to remain a member of the organization. Withdrawal behaviour: actions that employees perform to avoid the work situation (un-committed) Forms of commitment: (1)affective commitment: feeling of emotional attachment. Leaving = anxiety: embeddedness: employee"s sense of fit in the organization and community (3)normative commitment: feeling of obligation. Negative work events can have four responses: (1)exit, (2) voice, (3) loyalty, (4) neglect. Psychological withdrawal: mentally escaping work environment: daydreaming, socializing, looking busy, moonlighting (non- work), cyber loafing. Physical withdrawal: physical escape from work environment: tardiness, long breaks, missing meeting, absenteeism, quitting. Relationship between withdrawal behaviour: (1)independent forms model: various withdrawal behaviours are unrelated (2)compensatory forms model: withdrawal behaviours are negatively correlated (3) progressions model: withdrawal behaviours are positively correlated. Increased diversity, aging population = more challenging to retain valuable employees (reduced commitment) People are no longer working for one single organization for their entire lifetime. Downsizing started the revolution ( survivors have reduced organizational commitment)