ADM 2336 Chapter 11: Chapter 11 - Power- Influence and Negotiation
Document Summary
How people: leaders, acquire the power and in uence they need to achieve their goals. Power: the ability to in uence the behaviour of others and resist unwanted in uence in return. 1. because a person has the ability to in uence others doesn"t mean they will always choose to do so many powerful people within organizations do not realize how in uential they are. 2. power can be seen as the ability to resist the in uence attempts of others comes in the form of the simple voicing of a dissenting opinion, refusal to perform a speci c behaviour, organization of opposing co- workers. Leaders sometimes need to resist the in uence of other leaders or higher ups to do what"s best for their own unit. Other times: leaders need to resist the in uence of their own employees to avoid being a pushover" when employees try to go their own way.