ADM 2336 Chapter Notes - Chapter 9: Negative Affectivity, Telecom Regulatory Authority Of India, Ethnocentrism

• School: University of Ottawa
• Department: Administration
• Course: ADM 2336
• Professor: Silvia Bonaccio

Document Summary

Chapter 9 personality, cultural values, and ability. Personality: the structures and propensities inside a person that explain his/her characteristic patterns of thought, emotion, and behavior; personality reflects what people are like and creates their social reputation. Traits: re(cid:272)urri(cid:374)g tre(cid:374)ds i(cid:374) people"s respo(cid:374)ses to their environment. Cultural values: shared beliefs about desirable end states or modes of conduct in a given culture that influence the expression of traits. Ability: relatively stable capabilities of people for performing a particular range of related activities. How can we describe what employees are like? (figure 9-4) Conscientiousness: dimensions of personality-reflecting traits like being dependable, organized, reliable, ambitious, hard-working, and persevering: accomplishment striving: a strong desire to accomplish task-related goals as a means of e(cid:454)pressi(cid:374)g o(cid:374)e"s perso(cid:374)alit(cid:455) Agreeableness: dimension of personality reflecting traits like being kind, cooperative, sympathetic, helpful, courteous, and warm: communion striving: a strong desire to obtain acceptance in personal relationships as a (cid:373)ea(cid:374)s of e(cid:454)pressi(cid:374)g o(cid:374)e"s perso(cid:374)alit(cid:455)