ADM 1300 Chapter 3: Management Chapter 3

• School: University of Ottawa
• Department: Administration
• Course: ADM 1300
• Professor: Matthew Archibald

Document Summary

Orga(cid:374)izatio(cid:374)"s e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t: general environment, technology, economic, political/legal, sociocultural, global, task environment, customers, suppliers, competitors, labour, distributors. Internal environment: owners, board of directors, management, employees, culture. Assessi(cid:374)g a co(cid:373)pa(cid:374)(cid:455)"s e(cid:454)ter(cid:374)al e(cid:374)(cid:448)iro(cid:374)(cid:373)e(cid:374)t: conditions that affect the way an organization operates, conditions change due to, opportunities: new technologies, new markets, threats: economic downturns, managers must seek opportunities and avoid threats. Swot analysis: a structures way of looking at a project or company for evaluation. Internal strengths and weaknesses: external opportunities and threats. Innovative: marketing, brand loyalty, customer service, user friendly, brand reputation, financial performance. Weaknesses: product incompatibility, costly products, new innovation. Opportunities: challenges with other competitors, global market expansion, economic upturns, new product opportunities, more reliance on technology, spotlight on technology. Threats: media perception, supplier issues, economic downturn, market saturation, demographics: descriptive elements of people in society (baby boomers) Values and national cultures: hofstede"s (cid:449)ork, his work focused on understanding cultural dimensions, power distance: does society accept unequal balance of power.