CS330 Chapter Notes - Chapter 13: Extreme Programming, Data Dictionary, Offshore Outsourcing
12 Dec 2016
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Document Summary
Four kinds of change- automation, rationalization, reengineering, paradigm shifts. Business process redesign- processes analyzed, simplified and redesigned. Paradigm shift- rethinking nature of business, redefining business model radical reconceptualization of the nature of the business and organization improves speed, quality, service redesign processes to reorganize workflows and reduce waste and repetitive tasks requires radical change. Work flow management- process of streamlining business procedures so that documents can be moved easily and efficiently. Process involve a network of activities and decisions. How to improve: sequential steps -> parallel steps, enrich jobs by enhancing authority and concentrating information, enable information sharing, eliminate buffers transform batch processing into continuous work flow, automate decisions. Measure impact of changes capture and enforce business rules for performing processes integrate existing systems to support improvements. Process improvement: business process management, tqm, six sigma reengineering is a one-time thing enables continual improvements to many business processes total quality management- quality a responsibility of everyone; wants to achieve quality.
