MCS 2020 Chapter Notes - Chapter 6: Bring Your Own Device, Simple Mail Transfer Protocol, File Transfer Protocol

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Collaboration occurs when two or more people work together to achieve a common goal, result, or product. When collaboration is effective, the results of the group are greater than those that could be produced by any of the individuals working alone. The effectiveness of a collaborative effort is driven by four critical factors: communication skills and culture, communication systems, content management, workflow control. Communication skills and culture are often the key to effective collaborative effort. The second important element is the availability of effective communication systems. Content management users need to manage content so that conflicts do not occur. Workflow control is the final driver of effective collaboration. Workflow is a process or procedure by which content is created, edited, used, and discarded. The larger the number of people using a network, the more valuable that network becomes this is called the network effect or network externality.

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