MCS 2000 Chapter Notes - Chapter 1: Nonverbal Communication, Jargon
14 Sep 2017
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The method you use to deliver toy message (eg. face-to-face, telephone) To translate the meaning of the message into words, images or actions. Anyone who receives the message and for whom a message is intended. Context: communicate the message, and how receivers interpret a message. An obstacle that gets in the way of effective communication. Any form of verbal or nonverbal response to a message. Iterative process: more additional clarification and communication may be required. Semantic barriers : arise from language that is difficult to understand or open to multiple interpretations. Mixed messages: arise from conflicts between verbal and nonverbal communication. Example: sometimes persuasion is needed rather than stating the obvious. Influencing your audience to agree with your point of view or request. The qualities that make you appear businesslike in the workplace. Works to interpret meaning to understand both what someone is saying and why they are saying it.
