HROB 4000 Chapter Notes - Chapter week 9: Cloning, Social Forces, Isomorphism

• School: University of Guelph
• Department: Human Resources and Organizational Behaviour
• Course: HROB 4000
• Professor: Nita Chhinzer

Document Summary

We judge organizations by how they appear and how well they follow the script we expect (performance and devotion matter more than data and logic) During hurricanes, fema came onstage as a heroic rescuer. Fema arrives with symbolic fanfare to dispense aid and hope to victims. The symbolic frame recasts organizational structures and processes as secular drama expressing our fears, joys, beliefs, and expectations. Arouses emotions and kindles our spirit or reveals our fears. Portraying the organization to itself fostering core beliefs and cultivating essential values. Providing space for organizational members to do their jobs. Helping people to cope with ambiguity and confusion. Enabling people to find faith and meaning in their work. Offering rules and cues for effective behavior (how to play roles without reading the wrong lines, upstaging the lead actors, or wrongly interpreting an organizational tragedy as comedy). Keeping the organization viable by making its work credible to important outside audiences.