FRHD 3400 Chapter Notes - Chapter 6: Prefrontal Cortex, Active Listening, Executive Functions
Document Summary
Encouraging, paraphrasing, and summarizing: active listening skills that are the cognitive centre of the basic listening sequence; key in building the empathic relationship. When clients open up, this leads to more effective executive brain functioning, which then improves cognitive understanding, organization of issues, and decision making. Emotional regulation: the second critical aspect of executive brain functioning; drawing out emotions and balancing feelings with cognitive reality. What we listen to (selective attention) and respond to have a large influence on what clients share. Need to slow story down, organize it, and make sure we understand it. Make sure not to mix in your own ideas with what the client has said: only paraphrase or summarize what you have heard. Cognitive empathy: understanding the other"s emotions and activity (see world through their eyes); centered in the prefrontal cortex: paraphrasing. Affective empathy: experiencing another person"s emotional state (often unconsciously); centered in the insula: reflection of feeling.