SMO301 Chapter Notes - Chapter 14: Pest Analysis, Workplace Politics
8 Apr 2020
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Open systems: the environment is any events and conditions surrounding an organization, the general economy, some organizations thrive under a poor economy, eg. Four cycles of leadership archetype transitions: recognize a technological revolution, routinize the way of doing things to adapt, harmonize with the people who are negatively affected by the new measures, normalize this new measure. Interest groups: groups that have a vested interest in how an organization is managed. Division of labour: who gets to tell whom what to do, requires autonomy and control, and communication. Departmentation: assigning jobs to departments horizontally, functional, product, matrix, geographic, customer, hybrid. Basic methods of coordinating divided labour: direct supervision, standardization of work processes, outputs, and skills, mutual adjustment. Methods of coordination achieving integration: liaison roles, a person assigned to coordinate between different departments, task forces and teams, temporary groups set up to solve coordination problems, representative from each department are included, self-managed and cross-functional teams.
