ADMN 2220H Chapter Notes - Chapter 9: Organisation Climate, Machiavellianism, Workplace Bullying

• School: Trent University
• Department: Business Administration
• Course: ADMN 2220H
• Professor: Amina Malik

Document Summary

Power, influence, and political behaviour: power the ability (or potential) of one party to change or control the behaviour, attitudes, opinions, objectives, needs, or values of another party. Influence the process of actually exercising this power by affecting the thoughts, behaviour, and feelings of others: political behaviour influence attempts that are for personal gain and are not officially sanctioned by an organization. Information power access to and control over important information accurate, the knowledge involved must be relevant and useful to the: strongest relationship with performance and satisfaction of the organization, both formal and informal. Interpersonal trust the expectancy held by an individual or group of people that they could rely on the word or promise of another party. Depends on the belief that the other party if competent, open, concerned, and reliable: two distinct components: trust based on cognition (thinking) and trust based on affect (feeling)