ADMN 2010H Chapter Notes - Chapter 8: Getting Things Done, Professional Network Service, Social Capital
Document Summary
Chapter 8 getting things done through networks, relationships, and soft. Human capital: education, prior work history, technical and task-related knowledge, skills, and abilities. Social capital: resources available to an individual as a consequence of his or her personal relationships. Types of personal networks things done, get ahead, and develop personally and professionally. Professional network the set of relationships critical to one"s ability to get: made up of people who are beneficial in making a manager"s job more, includes internal employees such as supervisors, direct reports, peers, Work network effective and efficient and people from other departments, as well as outsiders such as vendors, customers, board members, regulators, and distributers. Career network: creating links across boundaries, both inside and outside the organization; leveraging contacts for strategic purposes. Network roles make up the informal structure of an organization, which is the regular pattern of interactions among employees. Formal structure describes how things are supposed to work and who reports to whom.