BUS 486 Chapter 7: Ch. 7 Notes
21 Nov 2018
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Lmx focuses on interactions b/t leaders & followers. Vertical dyad linkage (vdl) theory focuses on nature of vertical linkages leaders formed w/ each follower. In-group = followers interested in negotiating w/ leader what they are willing to do for group. Out-group = not interested in taking on new & diff job responsibilities. Receive more info, influence, confidence, concern from leaders. More dependable, involved, communicative, compatible w/ leader. Citizenship behaviours = go beyond prescribed role, jd, reward sys. Lmx related to member job performance, satisfaction, commitment, role conflict & clarity, turnover. Positive relationship b/t quality of leader-member relationships & citizenship behaviours. Lmx mattered most for employees who felt little empowerment. Leadership making = emphasizes that leaders should dvlp high-quality exchange w/ all followers rather than just a few. Make each one feel he/she is part of in-group. 3 phases: stranger phase: interactions generally rule-bound. Follower complies w/ formal leader, who has hierarchical status.
