BUS 432 Chapter Notes - Chapter 8: Exchange Rate, Country Living, Performance Appraisal
Document Summary
Performance management is the evaluation and continuous improvement of individual and work group performance. Performance management systems are increasingly used for identifying organizational talent, leadership development, and succession planning. To be effective, performance management systems must define, facilitate, and encourage performance. The evaluative aspects of performance management are the following: Provide feedback to employees so they will know where they stand. Develop valid bases for decisions involving pay, promotions, job assignments, retention and termination. Provide a means of communicating with employees about unsatisfactory performance. The developmental aspects of performance management are the following: Help employees to improve their performance and develop their professional skills. Enhance commitment to the organization through discussions about career opportunities, action plans, and needs for training and development. Motivate employees through recognition of their performance. How will the evaluation be conducted: performance appraisal process (page 161) One of the most significant issues in performance evaluation is the criterion problem, or what constitutes good performance.