BUS 381 Chapter Notes - Chapter 7: Job Performance, Job Satisfaction, Content Validity

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Selection = process of choosing among indivs who have been recruited to fill existing/projected job openings. Beings when pool of applicants submitted resumes/apps from recruiting. Strategic significance: indivs selected will be implementing strategic decisions & creating strategic plans. Successful candidates must fit w/ strategic direction of org. When poor selection decision made & indiv selected not capable of acceptable performance, strategic objectives will not be met. Many hidden costs: ensure all selection criteria & strategies based on jd & js, do not ask qs that would violate human rights legislation. Multiple-hurdle strategy = sequential selection sys involving series of successive steps. 5 steps in designing effective selection process: decide who will be involved in selection process & dvlp selection criteria. Clarify & weight info in jd & js: specify musts & wants & weight wants. Must criteria = absolutely essential for job (usu level of edu & prior work experience)

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