BUS 381 Chapter Notes - Chapter 8-9: Inductive Transfer, Task Analysis, Programmed Learning

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 381
• Professor: Christopher Zatzick

Document Summary

8 & 9 orientation, training & career dvlpt. Learning org = org skilled at creating, acquiring, transferring knowledge & modifying behaviour to reflect new knowledge & insights. Orientation = long-term, continuous socialization process where employee & employer expectations/obligations considered. Training = short-term, discrete efforts where orgs impart info & instructions to help recipient gain req skills/knowledge to perform job at adequate levels. Employee onboarding (orientation) = provides new employees w/ basic background info about employer & specific info they need to perform jobs satisfactorily. Attempts to transfer learning into behaviour using disciplined, consistent efforts. Can lead to reduced turnover, increased morale, fewer employee grievances. Helps employee perform beter by providing nec info about company rules & pratices. Helps clarif(cid:455) org"s e(cid:454)pe(cid:272)tatio(cid:374)s of e(cid:373)plo(cid:455)ee, redu(cid:272)e first-day jitters & reality shock (discrepancy b/t what new employee expected & realities) vs. Socialization = ongoing process of instilling in all employees prevailing attitudes, standards, values, pattern of behaviour expected by org.