BUS 272 Chapter Notes - Chapter 13: Absenteeism

• School: Simon Fraser University
• Department: Business Administration
• Course: BUS 272
• Professor: Christopher Zatzick

Document Summary

Org structure determines what gets done in an org & who does it. Org structure = defines how job tasks formally divided, grouped & coordinated. 6 key elements: work specialization = division of labour = degree to which tasks subdivided into separate jobs. Indivs specialize in doing part of an activity rather than whole. Easier & less costly for org for find & train employees to do specific & repetitive tasks. Efficiency & productivity by encouraging creation of special inventions & machinery. Can lead to boredom, fatigue, stress, low productivity, poor quality, increased absenteeism, high turnover: departmentalization = basis on which jobs grouped together. Often, departments start protecting own turn & not interact well w/ other departments. Can lead to narrow vision w/ respect to org goals. Functional departmentalization = grouped by functions performed. Major advantage: obtaining efficiencies from putting ppl w/ common skills & orientations together into common units. Product departmentalization = type of product org produces.