SSW101 Chapter Notes - Chapter 3: Assertiveness, Interpersonal Communication, Headache
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Canada, so we don"t find it odd when people compete and try to best one another: but, in asian societies which emphasize group loyalty, competitive natures are viewed negatively. If brooke is the best friend you"ve had, then. If you notice they are attractive and tells jokes, these are concrete perceptions. These questions are more likely to open a productive dialogue than attributing bad motives. It helps people arrive at a mutual understanding of each other and their relationship: you check perceptions by, stating what you have noticed, ex. Lately, ive noticed you"re less talkative in team meetings : check to see whether the other person has perceived the same thing, ex. Do you feel you"ve been less talkative? : ask the other person to explain their behavior, ex. Why do you think you"re less talkative? : distinguish between facts and inferences, fact an objective statement based on observation.
