Public Administration - Municipal OBR250 Chapter Notes - Chapter 6: Frederick Winslow Taylor, Scientific Management, Job Design

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Assigning tasks to a job, including the interdependency of those tasks with other jobs. Organization"s goal -- to create jobs that can be performed efficiently yet employees are motivated and engaged. Dividing work into separate jobs, each with a subset of tasks to complete the product/service. Also popularized training, goal setting, work incentives. Task interdependence -- job requires social interaction with coworkers. Feedback from others -- from coworkers, clients, etc. High task variability -- job has nonroutine work patterns; High task analyzability -- use known procedures/rules. Employees at eye lighting international practise job rotation. The employees love it because they don"t get bored in their daily job, says company president tom salpietra. Job rotation also minimizes repetitive strain injuries and allows us a tremendous amount of flexibility in work assignments. Benefits: minimizes repetitive strain injury, multiskills the workforce, potentially reduces job boredom. Giving employees more responsibility for scheduling, coordinating, and planning work: natural grouping.

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