MHR 623 Chapter 1-9: hr planning document to check

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Question 1: analyse issues existing with the current provider. The issue existing at texas instruments, canada is that they have outsourced their payroll functions to a national provider but are faced with a large number of transaction errors. Dawn mcwhirter, chrp, is the hr manager at texas instruments [ti] canada. Dawn is spending extra money on rectifying the mistakes done by the external provider. The current provider has been having large amount of problems with providing error free work to the organization. The company spends 30,000$ annually on the current service provider to prepare bi weekly payroll inputs, additions /terminations, ad hoc payments, car allowances and for various other services. Due to the errors dawn pays an administrator 37,440$ annually to correct mistakes and liaise with the provider. Also the employees at the headquarters are paid an additional cost of 12000$ annual to correct the errors.

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