MHR 523 Chapter Notes - Chapter 10: Performance Management, Performance Appraisal, Job Analysis
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13 Jun 2016
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Performance management is a process encompassing all activities related to improving employee performance, productivity, and effectiveness. It includes goal setting, pay for performance, training and development, career management. It must provide an integrated network of procedures across the organization that will influence all work behaviour. Performance management is of considerable strategic importance to today"s organizations since the most effective way for firms to differentiate themselves, is through its employees. It contains five steps: defining performance expectations: Throughout the process, reports should be filled to discuss progress usually a performance improvement plan (pip). This way, employees and employers are on the same page: performance appraisal and evaluation discussion: The appraisal is usually conducted with the aid of a formal method such as: graphic rating scale (a scale that lists a number of traits and a range of performance for each. The problems with these methods are validity and reliability, rating scale problems: determine performance rewards/consequences: