MHR 523 Chapter Notes - Chapter 4: Interactional Justice, Procedural Justice, Distributive Justice

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Motivation: the process of arousing and sustaining goal directed behaviour. Job satisfaction: a pleasurable or positive emotional state resulting from the appraisal of one"s job or job experiences. Intrinisic motivation: a person"s internal drive to do something because of interest, challenge, or personal satisfaction. Extrinsic motivation: motivation that comes from outside the person, such as pay, tangible rewards, or a promotion. Employee engagement: a state of emotional and intellectual involvement that employees have in their organization. Cyberloafing: employees surfing the internet when they should be working. Research indicates a positive relationship between satisfies engaged workers, and organizational performance. 23% of canadians are engaged at work, as against 21% globally. What motivates someone: need theories of motivation: maslow"s hierarchy of needs, Mcgregor"s x-y theory, alderfer"s erg theory, mcclelland"s theory of leaned needs, hezberg"s motivation hygiene theory. How is a person motivated: process theories of motivation: vroom"s expectancy theory, adam"s equity theory and organizational justice, goal setting theory, behaviour modification.

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